Thermal Imaging Scopes

Q1：I am using a .308 caliber. Can this scope be used for it? (Does it have Point of Impact resistance?)

A1：All scope series products support a maximum bullet caliber of 0.375H&H Magnum, which can handle up to approximately 6000J of energy.

Q2：How does it fit on a rifle? Is the Picatinny rail supported?

A2：The sight scope series products come packaged with Picatinny rail accessories and an installation reference manual. For a complete product manual or quick start guide, please review and download here.

Q3：Are there reticles available for sight scopes? What are the styles?   

A3：All sight scopes offer reticle options, and you can find detailed information on the reticle definitions for each product in the product description. For more detailed reticle descriptions, please review and download here.

Q4：What is the maximum observation distance or detection range？

A4：The maximum observation distance or detection range varies according to the specific product models, whether they are thermal vision or night vision scopes. For more information, please refer to the parameter table provided on the product introduction page available here.

Q5：Is it possible to borrow or review the product before purchasing it to see if it will fit on my gun?

A5：We recommend that you contact your local InfiRay distributor for more information and assistance regarding borrowing or reviewing our products. You can send a request for information to your dealer or distributor here.

Q6：What should I do if I can't achieve precise shooting with the product outside?

A6：We recommend that you install, debug, and calibrate the devices step-by-step according to the manual instructions. If you are unsure whether the procedure is correct, please contact your distributor or product supplier for professional technical guidance.

Q7: If my picture appears to have a double shadow, how can I address this issue?

A7: To address this issue, please close the lens cap and utilize the background correction function. You can find all manuals for InfiRay outdoor products here.

Q8: Why is the image quality worse under low working temperatures compared to normal working temperatures?

A8:When the temperature is above zero, the observed object (environment and background) will heat up differently due to different thermal conductivity, resulting in a high temperature contrast and crisper image quality. At lower temperatures, the object being observed (the background) is usually cooled to roughly the same temperature due to a greatly reduced temperature contrast, resulting in poor image quality and lack of detail.

Q9: I can't find reticles on my sight scopes?

A9: Hello, please follow these steps and instructions to unlock reticles:

-For Rico series: 

To unlock the reticle and its relevant options, hold down the E-zoom, Menu, and Camera buttons simultaneously for 10 seconds. This will calibrate the shutter once.

-For Tube (TL35/TH35/TD50L) series: 

To unlock the reticle and its relevant options, hold down the Palette and Brightness buttons simultaneously for 10 seconds.

-For Tube (TL35 V2/TH50 V2) series: 

To unlock the reticle and its relevant options, hold down the Camera and Brightness buttons simultaneously for 10 seconds.

-For Tube (SE) series: 

To unlock the reticle and its relevant options, turn on the camera first, then press and hold the power button and the encoder for more than 8s at the same time.

 -For Saim series:

• Method A: To unlock the device, hold down the Power, Menu, and Camera buttons simultaneously for 10 seconds.

• Method B: To unlock the device, hold down the Power and Camera buttons while tapping the Menu button 4-5 times.

-For Geni series:

• Method A: To unlock the reticle and its relevant options, hold down the E-zoom, Menu, and Camera buttons simultaneously for 10 seconds.

• Method B: To unlock the reticle and its relevant options, hold down the E-zoom and Camera buttons while tapping the Menu button 4-5 times.

-For Holo series: 

• Method A: Push the joystick down, up, down, up, left, left, with a one-  second interval between each direction.                                                  

• Method B: Push the joystick left, left, up, down, up, down, with a one-  second interval between each direction.                                                  

-For Hybrid series:

Long press knob to turn on menu, in advance menu, long press knob + Brightness(Solar) button to activate reticle.

Q10: Why my LRF cannot get a stable connection with the device?

A10: If you can make sure the battery voltage is proper, please try the factory resetting.